Return &
Refund Policy

We want you to be satisfied with every Herbodiet purchase. This Return & Refund Policy explains when you may return a product, how to request a refund or replacement, and what to expect after we receive your request.

This policy applies to orders placed on herbodiet.in unless otherwise stated at checkout. By placing an order through our Website, you agree to the terms outlined in this policy

You may be eligible for a return, replacement, or refund if you receive a damaged, defective, expired, or incorrect product. Please contact us within 7 days of delivery with your order number and clear photographs of the product and packaging where applicable.

Products must be unused, sealed, and in their original packaging unless the item arrived damaged or defective. For health, hygiene, and safety reasons, opened consumable products may not be eligible for return except where required by law or where the product is faulty.

Failure to report the issue within the specified period may result in the request being declined.

To initiate a return request, please contact us through the Contact Us page or the email address provided in the website footer. Include your order number, product name, and a brief description of the issue along with supporting photographs where applicable.

Our team will review your request and respond with further instructions, including whether the product should be returned, replaced, or whether a pickup arrangement is required.

Herbodiet reserves the right to approve or reject return requests based on the information provided and the conditions specified in this policy.

Approved refunds are processed through the original payment method used during purchase. Refunds are generally initiated within 7–10 business days after the returned product is received and inspected, where a return is required.

Actual credit timelines may vary depending on your bank, card issuer, UPI provider, or payment service provider.

For Cash on Delivery (COD) orders, refunds will be issued through bank transfer or any other mutually agreed payment method.

Shipping charges are generally non-refundable unless the return is due to an error on our part, a defective product, or an incorrect item delivered by Herbodiet.

Certain items may not be eligible for return or refund, including:

Products that have been opened or used, unless they are defective.
Products damaged after delivery due to misuse, mishandling, or improper storage.
Items returned without prior approval.
Products with missing labels or original packaging.
Promotional, discounted, or clearance products marked as "Final Sale."

Herbodiet reserves the right to refuse return or refund requests in cases involving fraudulent claims, abuse of the return policy, or insufficient evidence supporting the claim.

If you have any questions regarding returns, replacements, or refunds, please contact us through our Contact page or the contact information provided in the website footer. We are committed to resolving customer concerns promptly and fairly.

Website: https://herbodiet.in

Email: support@herbodiet.in

Last Updated: June 2026